For Patients
Your First Appointments
Thank you for choosing us as your care provider.
On the day of your appointment, please arrive 10 minutes earlier to ensure we have enough time at reception to prepare all necessary paperwork and update your details.
We are mindful that your time is valuable and would like to avoid keeping you waiting. However, occasionally a patient may present that requires a little extra time spent on them, which may cause unforeseeable scheduling delays beyond our control. Where possible, we will advise you if we are running late. We apologise in advance if you are kept waiting.
During your first appointment, a thorough medical and diagnostic work-up may be required. If you have completed any tests, please bring these with you and notify our reception team of these tests upon arrival so that Dr Yabe can thoroughly review them prior to your appointment.
If you are quite nervous about your consultation, we encourage you to attend with your partner or support person.
- Once you have secured an appointment time and date, you will be requested to complete our Online Patient Registration Form prior to your appointment so that you don’t have to complete it on the day.
- If you prefer to complete your questionnaire on the day in person, then please arrive earlier to allow time for your paperwork to be completed.
- A current referral from your GP or Specialist
- Medicare, DVA and Pension cards
- Your Private Health Insurance details
- Any tests or scans, including blood tests, ultrasounds, X-rays, MRIs or CTs you have had done
- A list of all medications you are on (including prescription, vitamins, supplement or herbal medicines)
- Any relevant correspondence from other specialists who may be involved in your care
- List of any known allergies
- Glasses (if you wear them)
- A list of any questions you may wish to ask so you don’t forget on the day
If the condition relates to a Workers Compensation claim, please bring your claim number, approval letter for appointment, insurer details, name and contact details of your case manager.
- We are a private clinic and charge private-practices fees, except for Pensions, who are bulk-billed.
- Full payment is required on the day of your appointment for a visit in person. We then send the claim to Medicare on your behalf and you will receive the Medicare rebate directly into your nominated bank account, usually within 2 working days.
- Private health insurance does not cover consultation costs unless you are an inpatient in the hospital.
If you undergo surgery, the necessary post-operative appointments will be scheduled. These are important appointments to monitor your recovery progress and avoid complications.
Appointments & Enquiries
If you have a question about a condition or treatment option, or would like to book an appointment, please contact us and one of our friendly staff members will happily assist you.
